Help

Need help? Choose the fastest path.

Sign in to work, open tracking to monitor an order, or contact us when you need support or want to understand Opsira in more detail.

ERPSign in to the application

For Opsira users who want to continue working in their ERP workspace.

Open app.opsira.net →
TrackingTrack an order

Use the order number and tracking code to see progress shared with the customer.

Open tracking →
EmailSend an email

For product questions, business requirements, or support that is easier to explain by email.

[email protected] →
WhatsAppTalk directly

Contact the Opsira team on WhatsApp for demos, requirements consultation, or product assistance.

0878 8252 5109 →
Frequently asked questions

Direct answers about Opsira.

These answers explain Opsira’s core scope so prospective users and operational teams can understand the platform without guessing.

What is Opsira?

Opsira is a multi-tenant SaaS business operations platform that connects sales, inventory, procurement, production or services, projects, finance, approvals, reporting, and multi-branch structures in one system.

What types of businesses can use Opsira?

Opsira supports business models such as retail and POS, restaurants, garment and manufacturing, professional services, software houses, agencies, ISPs, legal practices, and multi-branch organizations. Tenant configuration follows the real operating model rather than only the industry label.

Does Opsira support multiple entities, brands, and branches?

Yes. Opsira separates tenants, business entities, brands, branches or workshops, and warehouses so access, transactions, inventory, and reporting remain in the correct organizational context.

Is Opsira suitable for garment and manufacturing businesses?

Yes. For production businesses, Opsira can connect costing, materials, bills of materials, processes, work orders, quality control, fulfilment, and order progress with inventory and finance.

Do customers need to sign in to see order progress?

No. Opsira provides public customer tracking. Customers use an order number and tracking code to see the progress intentionally shared with them, without access to the ERP workspace or internal business information.

How does Opsira separate tenant data?

Tenant, business entity, branch, role, and permission scopes are validated by the backend. Users receive only the context and functionality allowed by their access scope.

Does Opsira support Indonesian and English?

Yes. The public Opsira website is available in Indonesian and English. Operational workspace language can follow the product and tenant implementation requirements.

How do I choose the right Opsira plan?

Plans are selected based on real requirements such as the number of business entities, branches, users, and operational complexity. The Pricing page shows active plans and the Opsira team can help map more complex requirements.

Want a closer look at Opsira?

Discuss your business needs with the Opsira team.

Tell us your business model, number of branches, and the processes you want to improve. We can help determine how Opsira fits.

Talk via WhatsApp